Frequently Asked Questions
Everything you need to know about your Mumu favorites.
When will my order ship?
Standard orders usually ship within 2-3 business days. During peak seasons or sales, please allow up to 5 business days for processing before you receive your tracking information.
What is your return policy?
We accept returns on unworn, unwashed items with tags attached within 30 days of the ship date. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I find my perfect fit?
Since our styles range from flowy to form-fitting, we recommend checking the 'Size Guide' on each product page for specific measurements and fit tips.
Do you offer international shipping?
Yes, we ship to most countries worldwide! International shipping rates and delivery timelines are calculated at checkout based on your specific location.
Can I change or cancel my order?
We aim to process orders as quickly as possible. Once an order is placed, we have a very limited window to make changes. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Afterpay, allowing you to shop now and pay over time in interest-free installments.