Returns & Exchanges
We want you to love your Mumu pieces, but if something isn't quite right, we accept returns on unworn items with tags attached within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Start Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to initiate the process and select your items.
Choose Your Method
Select whether you would like to receive an exchange, store credit with a bonus incentive, or a refund to your original payment method.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all hangtags remain attached.
Drop It Off
Take your package to the nearest authorized shipping carrier location; once received at our warehouse, please allow 7-10 business days for processing.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing